SOLUTION: The end of October 2000 marked a very important turning point in the window treatments industry.
Insuring the safety of the consumer is our No. 1 priority. We cannot look back, we must push forward on ensuring the safety of all products in the window treatments industry. The recall of horizontal blinds has shaken the trust consumers had in our industry. On November first, the Consumer Product Safety Commission announced its recall because of strangulation hazards provided by the inner lift cords of horizontal blinds. (For complete details, see "Safety First," D&WC, December 2000.)
I visited a home improvement store in California one day after the recall was announced. The actual retrofit package that was given to customers free of charge to eliminate the hazard was displayed at every cash register. The word was filtering to consumers.
I ask each and every professional in our industry to go the extra mile to get the word out to their customers. Lives have been lost because of looped cords and the problem has hit home with many consumers. It is my goal as I am writing this article to have each and every person reading it take an active part in promoting the safety of the products we sell and to assist in correcting this fatal error.
I challenge everyone to do their part in assuring the safety of every consumer by designing and installing safe window treatments.
Editor's note: This is a continuing series of articles written by Sharon L. Anderson that will answer some of the many questions we receive at Draperies & Window Coverings as well as questions Anderson has encountered in her own business. If you have a question you would like Anderson to address, please send it to:
c/o Draperies & Window Coverings
666 Dundee Rd., Ste. 807
Northbrook, IL 60062-2769
Fax: (847) 498-9299
Sharon L. Anderson has more than 20 years experience as a professional interior designer in both commercial and residential design. She has taught at numerous colleges throughout California and currently is an educator at Moorpark college in southern California. She is a published author and frequent public speaker.