D&WC October 1999

Special Features

GUEST EDITORIAL: IS YOUR CUSTOMER SERVICE Y2K COMPLIANT?
In the next millennium customer service will be a moving target.
by Ron Militello

COVER STORY: GROUP VISION
Juliana Catlin leads ASID's efforts to keep the interior design industry prepared for the future.
Photography by Favorite Studios

CASE HISTORY: ECHOES FROM THE PAST
New York's Benjamin Hotel features most modern amenities while reflecting its historic influences.

ON-LINE: DSL VS. CABLE
The rush is on to provide the latest in high-speed Internet access.
by Reid Goldsborough

Product and Design

PORTFOLIO: SHEER DESIRE
Light entering through sheer window treatments casts a playful ambience on today's interior decors.
Graphic design by Cheryl Webber

DESIGN PERSPECTIVES: THE SENSUAL INTERIOR
Rich in history, today's sheers fulfill modern-day needs.
by Karla J. Nielson, Education Affiliate ASID, WCAA

THE BIG PICTURE: THE INSIDE SCOOP ON PILLOWS
The right choice of filling will make your pillows more comfortable and versatile.
by Cheryl Strickland

Business Issues

DESIGN SOLUTIONS: INFORMATION OVERLOAD
Finding design help on the Internet can be overwhelming.
by Sharon L. Anderson

WORKROOM OPERATIONS: A BOOK A DAY KEEPS THE PROFIT ROLLING IN!
Daily reading can dramatically increase your income.
by Kitty Stein, WCAA

WINDOW TREATMENT ADVERTISING: PRICE HEADLINES PRESENT PROBLEMS
There are other ways to attract customers through your ads.
by John J. Lichty

Showcases

MOTORS AND LIFT SYSTEMS

MERCHANDISING TOOLS

News & Information

EDITORIAL

TAKE NOTE

INDUSTRY NEWS

NEWS MAKERS

WCAA NOTES

MARKETPLACE

CLASSIFIEDS