Special Features

COVER STORY: IT'S ALL ABOUT PROFESSIONALISM
For Bruce Heyman, 'old school' basics are the key to success.
by Howard Shingle, photography by Frank Peluso

TRENDS TRACKING: DON'T PASS ON PASSEMENTERIE
Today's offerings of trims, fringe and tassels will bring any room décor to life.
by Kathleen Stoehr

SPECIAL SECTION: SAFETY UPDATE

• LETTER FROM WCMA
• SAFETY STANDARD UPDATE

Review process leads to revised safety standards.
• SAFETY PRODUCT SPOTLIGHT

Product & Design

DESIGN SOLUTIONS: GOLDEN PROPORTIONS
The rule for making your designs aesthetically perfect.
by Sharon L. Anderson

DESIGN PERSPECTIVES: FORMAL ATTIRE
Dressed up interiors bring out the best in each of us.
by Karla J. Nielson, Allied Member ASID, WCAA

PORTFOLIO: DRESSING UP
Embellish, accessorize, find the perfect accent—that's all it takes to dress up a room in style.
by Victoria Hyla, graphic design by Diane Tinsley

Business Issues

WORKROOM OPERATIONS: A TIME TO THINK
A successful business requires think time and planning time.
by Kitty Stein, WCAA

ONLINE: PROTECTING YOURSELF AGAINST CYBERTERRORISM
The rate of hacker attacks has doubled since last year.
by Reid Goldsborough

BUSINESS MANAGEMENT: NEW MARKETING IN AMERICA
Customer relationship management is more important than ever.
by Steven C. Bursten

News & Information

EDITORIAL

TAKE NOTE

WCAA NOTES

NEWS MAKERS

INDUSTRY PROFILE

CLASSIFIEDS

CALENDAR