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BUSINESS ISSUES

2008

• From the Workroom: Understanding Commercial Jobs
• Guest Editorial: Showroom with a Difference
• Managing for Money: Make 2008 Your Best Year Yet!

2007

• From the Workroom: Long Road
• Real Life: A New Angle on Mounting a Board
• Case History: How Suite it Is
• Case History: Historic Challenge
• Managing for Money: Cognitive Dissonance
• From the Workroom : A Workroom Valentine
• Managing for Money: From Technician to Business Success
• Guest Editorial: How to Open a Successful Workroom
• From the Workroom: When it Comes to the Wow Factor, Workrooms Have the Edge
• Managing for Money: From Frozen Meat to Fabulous Windows
• Business Management: Be My Guest
• Academy Annex: Point of View: Home-Based, Wholesale Workroom Success
• Product Report: What's Up Online?
• From the Workroom: Multiplication by Delegation
• From the Workroom: Business is Business
• Managing for Money: Alaska Dream Business
• Business Management: What Your Customers Really Want
• From the Workroom: The Workroom's Side of Motorization
• Managing for Money: Customer Confusion Means Opportunity For You!
• From the Workroom: Not Just a Link in the Chain
• Managing for Money: The Right Mix
• Trade Show: Michael Payne Keynotes Next Custom Home Furnishings Conference
• From the Workroom: Glow Little Workroom...Glitter, Glitter
• Managing for Money: Update on Hiring Sales Consultants
• From the Workroom: How Green is Your Workroom?
• Inside Story: Taking Measures
• Managing for Money: Housing: What to do Until it Returns
• From the Workroom: It's Got to be Good for Everybody
• Managing for Money: Why the Upscale Market is Booming
• Special Report: Mile-High Gathering
• From the Workroom: When Hiring, It's a Matter of Timing
• Managing for Money: How to Sell the Luxuary Market
• Trade Show: Golden Harvest
• Product Report: Show the Samples
• From the Workroom: We're All in This Together
• Inside Story: Workroom Evolution
• Business Management: Want to Reach More Buyer's?
• Managing For Money: How to Build a Model Business With Activities Instead of Advertising?
  

2006

• Trade Show: Anticipation
• Workroom Operations: 'Our Value' by Kitty Stein
• Managing For Money: Appointments Cost More Than Ever! by Steven C. Bursten
• Managing For Money: 10 Fears and Myths that Stop You From Growing by Steven C. Bursten
• Workroom Operations: Crisis Preparation by Kitty Stein
• Special Report: Improving Skills and Sales
• Workroom Operations: Yours, Mine or Ours? by Kitty Stein
• Managing For Money: When Products are the Same, Education is your Edge by Steven C. Bursten
• Business Management: Your Best Year Ever by Steven C. Bursten
• Product Report: What's This About Websites?
• Workroom Operations: The Haystack of Needles by Kitty Stein
• Managing For Money: All the Advantages by Steven C. Bursten
• Workroom Operations: The Wisdom of Acceptance by Kitty Stein
• Managing For Money: Blind Man Sees the Light by Steven C. Bursten
• Product Report: Made in the Shade
• Workroom Operations: Hand-Sewing with Ease by Kitty Stein
• Managing For Money: Make Your Phone Ring Now by Steven C. Bursten
• Workroom Operations: What was to What Is by Kitty Stein
• Product Report: The Difference a Pleat Can Make
• Managing For Money: The Power of Meetings by Steven C. Bursten
• Product Report: The Market Strength of Wood
• Workroom Operations: We Love Our Customers by Kitty Stein
• Managing For Money: The Phone is Your Friend by Steven C. Bursten
• Product Report: Challenges of the Modern Workroom
• Workroom Operations: Build Your Knowledge by Sharing by Kitty Stein
• Managing For Money: The High Cost of Advertising by Steven C. Bursten
• Workroom Operations: Take Your Knowledge on the Road by Kitty Stein
• Managing For Money: How Franchises and Specialty Chains are Changing the Industry by Steven C. Bursten
• Product Report : Get Your Motor Running
• Managing For Money: Business Model by Steven C. Bursten
• Workroom Operations: Get Ready...Get Set...Present! by Kitty Stein
• Workroom Operations: So You Want to Write a Book? by Kitty Stein
• Managing For Money: 2007 Can be Heaven...If you Plan Your Goals Correctly by Steven C. Bursten

2005

• Trends Tracking: The Truth About Flooring by Kathleen Stoehr
• Workroom Operations: Old but New Tools by Kitty Stein
• Managing For Money: Make More Money in 2005 than Ever Before by Steven C. Bursten
• Workroom Operations: Digital Cameras & Window Photography by Kitty Stein
• Managing For Money: Fear: Damage Control by Steven C. Bursten
• Workroom Operations: Enhancing Your Portfolio by Kitty Stein
• Managing For Money: Who Loves Customers Most Small or Big Businesses? by Steven C. Bursten
• Business Management: Get Organized! by Barbara Hemphill
• Window Treatment Advertising: Discounts Dominate Long Season by John J. Lichty
• Smart Selling: Don't Forget the Fires by Ellen Milner
• Workroom Operations: Business Mistakes by Kitty Stein
• Managing For Money: Customers Who Buy Again and Again by Steven C. Bursten
• Business Management: The Power of Partnering by Kelley Robertson
• Workroom Operations: Success Traits by Kitty Stein
• Window Treatment Advertising: Headlines Must Stop You--NOW! by John J. Lichty
• Managing For Money: People, Attitudes and Products by Steven C. Bursten
• Workroom Operations: Streamline Your Office-Part I by Kitty Stein
• Managing For Money: Strategy: Sell Better Customers by Steven C. Bursten
• Trade Show: Change of Venue by Howard Shingle
• Workroom Operations: Streamline Your Office-Part II by Kitty Stein
• Managing For Money: The Neiman Marcus Effect by Steven C. Bursten
• Business Management: The Power of Confidence by Kelley Robertson
• Design Solutions: Mentoring New Employees by Sharon Anderson
• The Big Picture: Adding On by Anita Boetsma
• Managing For Money: The World's Best Business by Steven C. Bursten
• Market Trends: Designers Edge Out Decorators
• Managing For Money: Slow Down and Sell More by Steven C. Bursten
• Special Report: Generations X and Y Dream Big, Plan Smart by James Klawiter
• Workroom Operations: Leading Your Lead Time by Kitty Stein
• Managing For Money: The Final Frontier by Steven C. Bursten
• Business Management: Top Characteristics of Top Sales People by Kelley Robertson
• Workroom Operations: The Workroom Employee Identity by Kitty Stein
• Trade Show: All Surfaces Covered
• Workroom Operations: A Time to Plan, A Time to Coast by Kitty Stein
• Managing For Money: Goal Setting is Powerful by Steven C. Bursten

2004

• Big Picture: Pricing Q & A by Cheryl Strickland
• Workroom Operations: It's in the Drawer! by Kitty Stein
• Managing For Money: A Better Opening by Steven C. Bursten
• Business Management: Achieve More in 2004 by Kelley Robertson
• Workroom Operations: Diversity in Education by Kitty Stein
• Business Management: Closing Sales: Science And Art by John J. Lichty
• Managing For Money: Plate Spinner's Guide To Growth by Steven C. Bursten
• Workroom Operations: It's Show Season by Kitty Stein
• Business Management: Maintaining Your Motivation by Kelley Robertson
• Managing For Money: Men and Women...Concepts and Commodities by Steven C. Bursten
• CEW: What is Home Automation?
• Workroom Operations: Organization-Based Communication by Kitty Stein
• The Big Picture: I am a Professional by Cheryl Strickland
• Managing For Money: Shop-at-Home Strategy - Do You Embrace It or Tolerate It? by Steve C. Bursten
• Workroom Operations: Distance Planning for Shows by Kitty Stein
• Managing For Money: Can Blinds Retailers Sell Draperies? by Steve C. Bursten
• Window Treatment Advertising: Pleasing Personality a Plus by John J Lichty
• Workroom Operations: Window Coverings Software Everywhere by Kitty Stein
• Managing For Money: Is Shop-at-Home really Different from Retailing? by Steve C. Bursten
• Helping Hand: Trademark Cease and Desist Letters by Geoffrey Parnass
• Managing For Money: Franchises and Networks by Steve C. Bursten
• Business Management: Increase Your Reach Not Your Budget Cindy Rippner Kurtz
• Window Treatment Advertising: Personalities Galore and More by John J Lichty
• Managing For Money: Feel the Snowflakes? by Steven C. Bursten
• Business Management: Just One Word: Plastic by Charlie Jolie
• Managing For Money: Married Couples in Business by Steven C. Bursten
• Business Management: Overcome the Myths of Negotiation by John Patrick Dolan
• Workroom Operations: Stress: The Mental Pressure We Create by Kitty Stein
• Guest Editorial: The Drivers of Success by Jim Mathews
• Managing For Money: Decorator Territories by Steven C. Bursten
• Workroom Operations: Inner Steps to Outer Moves by Kitty Stein
• Managing For Money: Fear: How it Stops Us Cold by Steven C. Bursten
• Business Management: Dealing With Unpleasant Personalities by John J. Lichty
• Business Management: Value vs. Price by Howard Shingle and Kathleen Stoehr
• Business Management: Dealing With Unpleasant Personalities by John J. Lichty
• Workroom Operations: Making Your Workroom Work by Kitty Stein
• Trends Tracking: Which Shelter Magazines are right For You? by Kathleen Stoehr
• Managing For Money: They're Baaack! by Steven C. Bursten

2003

• Workroom Operations: Pricing Guidelines by Kitty Stein
• Managing For Money: Million-Dollar Management by Steven C. Bursten
• Window Treatment Advertising: Telling Your Store Story by John Lichty
• Managing For Money: Commodity Versus Concept Selling by Steven C. Bursten
• Market Trends: Bigger No Longer Better
• Workroom Operations: Leave Nothing Open to Misunderstanding by Kitty Stein
• Market Trends: Clean Bill of Health by Neil Feldman
• Managing For Money: Organizing for Growth by Steven C. Bursten
• Business Management: When the Bits Hit the Fan by Reid Goldsborough
• Workroom Operations: Business is Down but You Don't Have to Be by Kitty Stein
• Managing For Money: Leads Are Soft, Competition Is Hard by Steven C. Bursten
• Special Report: Just a Click Away
• Managing For Money: Does Decorator Training Pay Off? by Steven C. Bursten
• Window Treatment Advertising: Plan your Releases with WOMP by John J. Lichty
• Workroom Operations: Growing your Business by Kitty Stein
• Smart Selling: Mainstreaming Automation by Tim Bates
• Trade Show: Working the Show
• Managing For Money: How To Hold A Sales Meeting by Steven C. Bursten
• Workroom Operations: Customers, Friends, Foes or Teachers by Kitty Stein
• Managing For Money: Web Sites-Are They Worth It? by Steven C. Bursten
• Managing For Money: Hire New or Experienced Decorators? by Steven C. Bursten
• Workroom Operations: Buying (or Selling) a Business by Kitty Stein
• Workroom Operations: Have Mercy! by Kitty Stein
• Managing for Money: How to Build Traffic to Your Web Site by Steven C. Bursten
• Window Treatment Advertising: Job Desciption for a Window Coverings Retailer by John J. Lichty
• Guest Editorial: What Customers Really Want by Kelley Robertson
• Workroom Operations: Teaching the Professional by Kitty Stein
• Business Management: Advertising That Works by Steve Wishnow
• Managing For Money: Territory Management by Steven C. Bursten
• Big Picture: Perfect Pricing by Cheryl Strickland
• Workroom Operations: Technique Diversity by Kitty Stein
• Window Treatment Advertising: Communications: A Constant Challenge for Retailers by John J. Lichty
• Big Picture: Studying Time by Cheryl Strickland
• Workroom Operations: Why? by Kitty Stein
• Trade Show: Seven-Year Itch by Howard Shingle
• Online: The 21-Century Water Cooler
• Managing For Money: Sell More in 2004 by Steven C. Bursten

2002

• Smart Selling: “Change—Why Do We Hate It So?” by Steven C. Bursten
• Business Management: “To Grow or Not to Grow?” by Steven C. Bursten
• Managing for Money: “Is It Time to Manage Sales Performance?” by Steven C. Bursten

2001

• Business Management: "Low-cost, High-return Promotion" by Tom Shay
• Business Management: "An Introduction to Shameless Self-Promotion " by Debbie Allen
• Business Management: "See Your Business With New Eyes " by Debbie Allen
• Business Management: "Building a Unique Brand" by Debbie Allen
• Business Management: "Projecting the Right Image " by Maureen Marrone
• Business Management: "New Marketing In America" by Steven C. Bursten

2000

• Design Solutions: "Keeping Your Business Sharp in the New Millennium," by Sharon L. Anderson
• Dollars & Sense: "Get Involved in Your Community," by Kay Pegram
• Workroom Operations: "An Attitude Adjustment," by Kitty Stein
• Business Management: "Selecting New Office Space," by Wendy Habisohn
• Workroom Operations: "Tunnel Vision Can Be an Asset," by Kitty Stein
• Business Management: "Here's Looking at You," by Tom Shay
• Market Trends: "Factors Affecting Demand for Window Covings,"
• Business Management: "Making Your First Impression," by Tom Shay
• Workroom Operations: "Speaking of Raises," by Kitty Stein
• Smart Selling: "Is Every Customer Your Customer?" by Linda W. Lee
• Business Management: "Round Up the Usual Suspects," by Tom Shay
• Guest Editorial: "Do You Practice Intuitive Customer Service?" by Steve Walton

1999

• Special Report: "Outlook '99"
• Business Management: "The Future of Retailing, Before and After the Recession" by Patricia M. Johnson and Richard F. Outcalt
• Workroom Operations: "The C's for Success, Part 1" by Kitty Stein
• Business Management: "Putting a Value on the Business" by Mark E. Battersby
• Trends Watch: "Top 10 Trends in Retailing"
• Smart Selling: "How to Compete with the Home Centers by Ben Kutell"
• Workroom Operations: "The C's for Success, Part 2" by Kitty Stein
• Dollars & Sense: "Take Aim on Success" by Kay Pegram
• Smart Selling: "Selling Window Treatments for Profit" by Ben Kutell
• Smart Selling: "Are You an Order Taker or an Order Maker?" by Ben Kutell
• On-line:"How Will the Internet Change the Future of Doing Business?" by Reid Goldsborough
• Smart Selling: "Know Your Customers" by Ben Kutell
• Workroom Operations: "From Hobbyist to CEO,"" by Kitty Stein
• Cover Story: "The Internet and the Future of Window Coverings Retailing," by Howard Shingle
• Smart Selling: "Brand Name Merchandising Techniques that Increase Sales" by James Allen
• Guest Editorial: "Is Your Customer Service Y2K Compliant?" by Ron Militello
• Business Management: Old Dog? New Tricks? Learning is Easier Than Ever by K. Culley Holderfield
• Workroom Operations: "Workroom Operations: Essential Efficient Equipment" by Kitty Stein
• Window Treatment Advertising: "Headlines that Work" by Kay Pegram
• Dollars and Sense: Target Ideal Customers by John J. Lichty

1998

• Design Lines: "Set Income and Client Goals for '98" by Susan Dudics-Dean
• Business Managment: "The Future of Retailing Depends on the Owners" by Patricia M. Johnson and Richard F. Outcalt
• Big Picture: "Beating the Winter Blues" by Cheryl Strickland
• Dollars & Sense: "Make Your Customers an Offer They Can't Refuse" Kay Pegram
• Business Managment: "Your Information Age is Here" by John L. Lichty
• Workroom Operations: "Train to Gain!" by Kiity Stein
• Market Trends: "Remodeling Forecast Steady "
• Workroom Operations: "Profit by Mentoring," by Kitty Stein
• Market Trends: "Interiors Top Home Improvement Project Lists"
• Dollars & Sense: "Pricing for Profit" by Kay Pegram
• On-line: "Why Should You Be on the Web?" by Richard G. Ensman Jr.
• Dollars & Sense: "Reach Out and Touch Someone," by Kay Pegram

1997

• The Big Picture: "Know Your Limits"by Cheryl Strickland
• On-line: "Working the Web with Marketing Magic -- Part I"by Claire Sykes
• "How to Manage Your Most Valuable Asset"by Richard F. Outcalt and Patricia M. Johnson
• "Enhancing Your Product Mix to Increase Business and Profit"by Karla J. Nielson
• On-line: "Working the Web with Marketing magic -- Part II"by Claire Sykes
• Workroom Operations: "So You Want to Sew Faster?" by Kitty Stein
• "Taking Control" by Karla J. Nielson
• Dollars & Sense: "Using Sales Letters to Prospect for New Business" by Kay Pegram
• Design Lines: "Everyone Loves a Freebie!" by Susan Dudics-Dean
• "Cloning Your Best Customers" by Richard F. Outcalt and Patricia M. Johnson
• "Taking Control" by Karla J. Nielson
• Trends Watch: "Baby Boomers Create Booming Cross-over Market" by Linda Newman Brown
• "Sharing Is Smart Business"by Cheryl Strickland
• Design Lines: "The Gift of Future Business" by Susan Dudics-Dean
• Design Lines: "Charging by the Hour" by Susan Dudics-Dean
• Dollars & Sense: "Let New Customers Read All About It" by Kay Pegram
• On-line: "Internet Marketing Oppurtunities" by Richard G. Ensman Jr.
• Design Lines: "Five Steps for a Successful New Year" by Susan Dudics-Dean
• Workroom Operations: "Pricing: The Agony and the Ecstacy!" by Kitty Stein
• "Taking Control", Part III by Karla J. Nielson

1996

• "The Future of Retailing -- Don't Be Myth-led" by Richard R. Outcalt and Patricia M. Johnson
• "Nothing Happens 'til Samples Get Shown" by Marv Emerling
• "Ten Things to Consider When Hiring an Installer"
• Workroom Operations: "Think Before You Hire," by Kitty Stein
• Dollars & Sense: "Getting Your Direct Mail Opened"
• Window Treatment Advertising: "Publicity: The Road to Recognition"
• Workroom Operations: "Customers! What a Challenge!" by Kitty Stein
• Workroom Operations: "Communication," by Kitty Stein
• On-line: "Business in the Year 2000," by Richard G. Ensman Jr.
• "The ABCs of Store Design," by Richard F. Outcalt and Patricia M. Johnson
• Workroom Operations: "Stop, In the Name of Business," by Kitty Stein
• Workroom Operations: "All You Want for Christmas Is More Time" by Kitty Stein
• "How to Make More with Less" by Richard F. Outcalt and Patricia M. Johnson