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TAKE NOTE
A BIG BOX OF CUSTOMER SERVICE
The Home Depot, Atlanta, GA, says it is setting aside $30 million
to reward stores and individual employees who provide good customer
service.
In a statement released in late June, the company says employees could
get up to $1,000 monthly and $10,000 quarterly and selected stores
could get up to $25,000 to use for employee gatherings or other types
of community service. The selections will be based on feedback from
customers to the Home Depot’s Web site.
PERSONAL TRAINER TO GO
Feeling guilty about skipping the gym? Maybe you don’t like
the idea of other people watching you work out? Not to worry, for
a fraction of the cost of hiring a personal trainer you now can download
one onto your computer, iPod or PDA.
Downloadable workouts, packaged services in audio and video files,
are here to stay says the National Exercise and Sports Trainers Association.
For trainers, it’s a way to make their services available 24
hours a day, seven days a week.
For out-of-shape customers, it’s a way to make workouts fit
their busy schedules and avoid some potential embarrassment.
WOULD YOU LIKE SOME FREEDOM FRIES WITH
THAT?
The mark of good salesman used to be selling ice cubes in Alaska.
Today it might be selling McDonald’s in—of all places—Paris,
France. Well, according to The New York Times, Denis Hennequin is
your man. He’s been selling McDonald’s franchises in France
despite all the protests against the encroachment of America’s
fast food culture.
According to an article published June 20, McDonald’s operating
profit in France last year was second only to that of in the United
States.
Hennequin’s secret was to blur the national lines involved with
McDonald’s restaurants. All the buns, meat and other ingredients
are from France; virtually all the work force is French, too. |
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